News Updates

Next Round of the National Beneficiary Survey Begins in February 2017

In February 2017, the Social Security Administration will launch the next round of the National Beneficiary Survey (NBS). The NBS is an important survey sponsored by Social Security to collect information about beneficiaries and recipients with disabilities.

We need your help! If a beneficiary asks you about the NBS, please encourage them to participate in this very important survey.

The NBS collects information on the programs and services used by beneficiaries and recipients with disabilities, their health, and any employment goals they may have. Social Security will use this information to gain a better understanding of the characteristics of beneficiaries that are not available from our administrative records. We use the information to assess how well our programs are meeting the needs of disability beneficiaries and developing policy. Social Security conducted the first five rounds of the NBS in 2004, 2005, 2006, 2010, and 2015, and plans to conduct it in 2017 and 2019.

As a token of appreciation, beneficiaries will receive a gift card for $30.00 after completing the interview. The NBS is being conducted by Mathematica Policy Research

  • Telephone interviews for the survey will begin in February 2017.
  • In-person interviews with beneficiaries and recipients who are not reached by phone will begin in mid-March.

All in-person NBS interviewers are required to show a Mathematica Policy Research badge that displays:

  • a color photograph of the interviewer,
  • his or her name and signature,
  • the name of the survey, and
  • a toll free number (1-877-293-5740).

In-person interviewers use a laptop to conduct interviews or will provide a cellular telephone to connect participants with the NBS survey operations center. They do not use paper interviews.

We need your help! If a beneficiary asks you about the NBS, please encourage them to participate in this very important survey. They can find out more about NBS by visiting https://www.ssa.gov/disabilityresearch/nbs_participants.html.

The NBS DOES NOT ask beneficiaries for Social Security Numbers or confidential banking information. If there is any question about the identity of the interviewer, please have the beneficiary contact Mathematica Policy Research at 1-877-293-5740.