2024 WIPA & Community Partner Work Incentives Counseling Training Manual


The 2024 English and Spanish version of the WIPA training manual is available to view or download in Word or PDF below.

To access the 2023 English and Spanish version of the WIPA training manual, please click here.

For accessibility assistance with this document, please contact Julie Schall at jaschall@vcu.edu, 804-827-0741 (Voice), or 804-828-2193 (Fax).

Cover

Part I

Chapter 1 – Understanding Social Security Disability Benefits

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 2 – Understanding Medicare

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Chapter 3 – Understanding Supplemental Security Income (SSI)

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 4 – Plans to Achieve Self-Support

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 5 – Understanding Medicaid

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 6 – Understanding Concurrent Beneficiaries

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 7 – Social Security Disability Determinations, Medical Disability Reviews, Appeals Process, and Overpayments

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 8 – The Effect of Work on Other Common Benefits

PDF | Word | PDF (Spanish) | Word (Spanish)

Part II

Chapter 9 – Community Relations and Education

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Chapter 10 –Managing Initial Requests for WIPA Services

PDF | Word | PDF (Spanish) | Word (Spanish)

Chapter 11 – Providing Information and Referral (I&R) Services

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Chapter 12 –Intake Services and Benefits Verification

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Chapter 13 – Performing Benefits Analysis and Developing Benefits Summary and Analysis Reports

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Chapter 14 –Supporting Beneficiaries to Manage Benefits

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Chapter 15 –Providing Follow-up Services in the WIPA Program

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Complete Manual